MATERIALS: The materials used shall conform to Federal, State, and Local ordinances. All work performed shall be in a safe manner, according to manufacturer instructions, weather, and the most modern and effective procedures.

YOUR COOPERATION: Your cooperation is important to ensure the most effective results. In the event you have to reschedule the service, please notify University 24 hours in advance.

ACCESSIBILITY: Please make sure pets/animals are secured and access to the property/gates are unlocked for service. If, for any reason, the pets/animals are not secured and/or the gates are locked, prohibiting access/preventing service from being performed, the service amount will be due from the Customer. We will not be obligated to make up or add an additional service at the property.

SUBTERRANEAN TERMITES: In the event that Subterranean Termites are discovered on or in the structure, targeted treatments may be made to stop activity. This may take place in the form of void treatments, sub-stab drilling and/or trenching, whichever in the judgment of University Termite and Pest Control, Inc. proves to be the most appropriate. Treatments for drywood termites or wood boring beetles are spot treatments and do not include fumigation.

DRYWOOD TERMITES: Coverage of Drywood Termites can be purchased at an additional cost. Treatments are for the structure and do not include furnishings.

TERMITE DAMAGE: University is not responsible for termite damage existing at the structure at the inception of this agreement, nor will it be responsible for any damage that occurs after that date. Repair for any and all termite damage at the property is the responsibility of the Customer.

REMEDIAL MEASURES: Circumstances may require that additional work be done to properly begin your weed service program. This work will be explained in detail and authorized by the customer before it is begun. Failure to authorize this additional work/cost may cause the pest control, weed control, termite treatment service program to be substantially less effective,

TERMS OF SALE: In consideration of the above service(s), the undersigned agrees to pay in a timely manner. The initial/first payment is due at the time of the service. Services may have tax included, depending on local, state law. Terms of sale are net at the time of service. A 1.5% (18.00% annual) service charge will be imposed for delinquent accounts. Buyer may cancel this transaction at any time prior to midnight of the third business day after the date of this transaction. The buyer acknowledges that he/she has read and understood this agreement and will abide by its terms. Checks returned for any reason will be charged a $25 reprocessing fee. Necessary price adjustments may be negotiated anytime after the first year. If it is necessary to mail invoices, statements or reminder notices, there will be a $2.00 charge per mailing.

ARBITRATION: It is understood and agreed that this is the entire agreement of the parties, and that University and the Customer are bound only by the terms and conditions of this agreement and not by any other representation, warranty or agreement, oral or otherwise. The Customer and University agree that any controversy or claim between them shall be settled by binding arbitration. Such arbitration shall be conducted in Tucson, AZ in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The prevailing party shall be entitled to receive all reasonable attorneys’ fees and all arbitration costs in connection with said proceeding, including fees incurred in the investigation, prosecution, defense conduct and settlement of any such proceeding.

CLAIM PROCESSING: All Claims must be in writing. In the event that University damages Customer’s property, the Customer will need to contact University within seventy-two hours of the incident to make a claim. University will send out a representative to determine the liability and/or if repairs are needed. Once approved by University, and if University is liable, repairs will be made by a University representative. If the Customer chooses to repair damaged property without proper notification to University, then the Customer assumes all liability and financial responsibility for the said repair.

ADDITIONS, ALTERATIONS AND OTHER CHANGES: This Agreement covers the Area(s) identified on the this service agreement as of the date of the initial treatment. Prior to (1) the Area(s) being structurally modified, altered or otherwise changed, or (2) any additional/ supplemental herbicides being applied on or close to the area, or if (3) soil is removed or added in or around the area, the Customer will immediately notify University in writing. Failure to notify University in writing of the events listed above may void this agreement. Additional services because of any addition, alteration, or such other event may be provided by University at the Customer’s expense, and may require an adjustment in the annual fee.

KEY ACCOUNT: If access to the property is a question, the Customer must provide a lock box. The key for the property must be kept in the lock box and the key/combination made available to University for access.

HOLIDAYS: If your service date falls on a holiday, in most cases, your service will be done the business day prior or after the holiday. All weekly services will be performed the first business day following the holiday.